As reported in tonight’s “Evening Telegraph” (see http://tinyurl.com/lfbnmm), I have sought a meeting at the Dundee West Sorting Office with the sorting office manager – over continuing concerns over the quality of mail deliveries in the West End.
I have continued to receive many complaints from constituents about mail delivery delays and inconsistent service.
When I was last speaking with Royal Mail’s public relations department, I received assurances that whilst there had been some build up of mailsort deliveries – mainly advertising mailshots – the problems were being tackled and that constituents should be experiencing a normal mail service. However, since then, I have continued to receive a steady stream of complaints about mail deliveries from residents in various parts of the West End. I am also aware of similar concerns in other parts of the city.
I have therefore spoken with the Royal Mail’s Dundee West Sorting Office Manager requesting a visit to the sorting office and a meeting with Royal Mail management to discuss the issue. The manager has confirmed that she will be back in touch with me regarding possible dates and times for such a visit this week.
It is very clear to me that there are delivery issues that Royal Mail management have to tackle and I therefore think it important that I discuss my constituents’ concerns with them as soon as possible.