I have arranged to meet Royal Mail representatives later this week to discuss the many complaints I have receieved from constituents about mail deliveries in recent weeks – particularly about the extensive delay in items constituents know have been posted to them actually being delivered.
I have received numerous complaints from constituents from different parts of the West End and am aware that the complaints are also coming from other parts of the city too. There have also been a lot of concerns about real difficulty getting through to the Dundee West Sorting Office by phone.
I therefore approached the Dundee West Sorting Office Manager who has agreed to a face-to-face meeting to discuss the complaints on Friday of this week.
I am hoping to be given assurances that Royal Mail is tackling the delivery problems and prepared to give clear timescales as to when my constituents who have experienced mail delivery problems can expect to see matters improve.