Loss of Perth Road ATM a real disappointment

Residents will recall that, last August, Royal Bank of Scotland lodged a planning application to shut the bank’s ATM at 260 Perth Road, the site of a former branch that closed in 2014.   This was because the bank’s lease on the building ends this spring.
 
I wrote to the bank last summer reminding them that when the branch closed, I was given a commitment that its free-to-use cash machine would be retained.   I asked that the company to therefore look for alternative sites in the Perth Road area and the bank did commit at that time to look at possible options.    
 
Since then, I have sought updates from the bank and I have now unfortunately received the following update from the bank’s Local Director, Fife, Perth and Tayside :
 
“Thank you for allowing me time to look into your concerns.
 
Our lease on the former branch on Perth Road is expiring in April 2019 and we have taken the difficult decision to remove the ATM. 
 
Since the branch closed we have explored options available to relocate the existing machine at a new site, however, we cannot find a suitable alternative location and therefore the existing machine will be removed this week. 
 
It is not the outcome we had hoped for, however, our customers will continue to have a number of alternative ways to access their cash locally. There are over 30 other free-to-use ATMs within 1 mile of the old branch premises, with a machine next door at Premier convenience store. 
 
The Dundee Chief Office branch is just under a mile away on High Street and is open Monday to Friday 9.15am to 5pm and Saturday 9am to 3pm. 
 
Our customers can also use any Post Office to check their balance, pay-in and withdraw cash. The nearest Post Office to the former branch is 60 yards away and is open six days a week: 9am to 5.30pm Monday to Saturday – it also has an external ATM.
 
A number of shops also offer cashback services and customers can also make use of contactless payment systems too. Customers can also contact us over the phone to check their balance – 03457 888 444.
 
I appreciate you may be disappointed by our decision, however, I hope I have been able to explain the continued cash provision that remains available to your constituents.”
 
I have asked the bank for detail of the options it considered as I consider the outcome to be highly disappointing.    The loss of a key free-to-use ATM from one of the major banks in the area is a matter of regret.
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Perth Road bus services #dundeewestend

As residents will be aware, Xplore Dundee has unfortunately now confirmed it will press ahead from Sunday 13th January re-routing Service 5 up Glamis Road and Dickson Avenue and away from Perth Road west of Glamis Road.
 
I will continue to press Xplore to think again over this change as it disadvantages a large community in the western end of Perth Road.
 
However, in better news, the Stagecoach Service X54 is now stopping on Perth Road at Millbay Terrace and Clayhills Grove, meaning that – at last – there is a stopping bus service on Perth Road west of Ninewells Avenue.

Getting things done – flooding issue update #dundeewestend

Many residents have recently reported to me extensive flooding frequently around the bus stop on Perth Road opposite Riverside Place.   I highlighted this with an initial response from the council’s Roads Maintenance Partnership at the end of last month.
 
I have now had a more substantive response from the Roads Maintenance Partnership’s engineer who has been investigating the matter – this reads as follows :
 
“I have been on site … with a colleague from Tayside Contracts and we are proposing to dig up and investigate the slow running gully at the bus stop. 
 
We are also planning on installing slot drains, upsizing a nearby gully and will also carry out a minor surfacing repair to the carriageway. 
 
This all combined should alleviate the flooding at this location. 
 
Unfortunately due to the issue being located at Perth Road this is classed as traffic sensitive so we have to wait until the 3rd December before we can start the works. 
 
In the meantime I will arrange for the gullies here to be cleaned and will continue to monitor the area until the works have been completed.”

Getting things done – Perth Road #dundeewestend

Many residents have contacted me recently about on-going flooding of Perth Road opposite the junction with Riverside Place.
 
I contacted both Scottish Water and the City Council’s Roads Maintenance Partnership about this recurring issue and both promptly responded.
 
The council’s Roads Maintenance Partnership has advised as follows :
 
“An investigation is to be carried out in the forthcoming weeks.  However the gully machine has been attending when required following heavy rain.   
 
“It will be checked again this week.”

Bus stop east of Harris Academy moved – trial basis

For some considerable time, along with nearby residents, Harris Academy and its Parent Council, I have suggested to the City Council that the westbound public bus stop on Perth Road that lies just east of Harris Academy should be moved very slightly west to in front of the school.
 
This would have the following advantages :
 
+ Far better standing area for passengers waiting for a bus as the plaza in front of the school is spacious.
 
+ Less crowded situation than where the current bus stop is when passengers are waiting at the stop and school pupils are exiting the school at the end of the school day.
 
+ The existing bus stop is extremely close to the School Crossing Patroller;  in front of the school is not.
 
There has been a lengthy debate with council transportation officers about this but, at last, a trial move has been agreed to ascertain how well this works – this will commence today.
 
This update was sent by a City Council transportation officer to Harris Academy last week which fully explains the trial period arrangements :
 
“I refer to the Harris Academy Parent Council Meeting of 8th March 2018 where (we) agreed to investigate the possibility of moving the bus stop for a trial period to monitor the effect of the bus stop move especially at the end of the of the school day.     I am pleased to confirm that we have agreed to move the bus stop into the bus lay-by in front of the main school entrance for a trial period to commence from Wednesday 9th May until Friday 1st June inclusive. 
Discussion have been ongoing with the bus operators who have agreed to the trial period being put in place.    The parking team has also been informed of this change and the necessary changes to the plate will be carried out on Tuesday 8th May 2018.     During the trial period the bus stop will be enforceable between the normal times of 0700hrs – 2300hrs where only buses will be legally able to wait.      The parking team have agreed to be in attendance on occasion during the trial period.
Can you please notify staff and parents that the bus stop will now be out of action for general vehicles use during the trial period and that any misuse may result in the vehicle receiving a Parking Charge Notice (PCN).
The transport team will monitor the effect of the local bus services using the revised stop during the trial period with a view to making a decision about the trial period becoming the permanent stop location.”
 
During this period, I would welcome any feedback from residents – many thanks.