Xplore Dundee bus change from 3rd January 2017

With thanks to Suzy Scott at dundeebuses.info, here is an Xplore Dundee bus change from 3rd January 2017 affecting the West End :
 
Services 5/9/10 (Barnhill – Ninewells and Outer Circle) (timetable is Monday to Friday only – no change to Saturday or Sunday) – Service 10 at 20.40 and 21.40 from Ninewells Hospital will divert to pick up at Tesco’s call centre in Baird Avenue at 22.06 or 23.06, running five minutes later through to Ninewells Hospital.    
 
As a result, Service 5s from Ninewells to City Centre at 22.30 and 23.30 will run five minutes later as a result.
Advertisements

Bus Service 203 – diversion from next Monday

I previously advised of the changes to bus routes for Xplore Dundee services whilst the current roadworks on part of Perth Road are taking place.    
 
From Monday (23rd), the Sinderins junction itself will be resurfaced (this will take up to a week).    This will require a diversion for bus service 203 and Xplore Dundee advise it will follow the diversion below:
 
Normal route to Perth Road, then left into Roseangle, following on to Magdalen Yard Road, right into Windsor Street, Perth Road, Hyndford Street, Blackness Avenue and then Seymour Street.
 
The route will be followed in reverse when heading towards the City Centre.

203, 204 and 204a bus service diversions during Perth Road roadworks

Earlier today, I advised of the changes to bus routes for Xplore Dundee services when the roadworks on part of Perth Road start next Monday.     However, the poster did not include details of the services tendered by the City Council (the 203, 204 and 204a).     Xplore Dundee now advises the following with the 204/204a services :
 
Service 204 (to the City Centre)
Normal route to Corso Street, then left into Blackness Avenue, Sinderins junction, left into Perth Road and then normal route from Nethergate.
 
Service 204a (to the City Centre)
Normal route to Newhall Gardens and Perth Road, then left into Glamis Road, right into Blackness Road, right into Blackness Avenue Sinderins junction, left into Perth Road and then normal route from Nethergate. 
 
Service 204 (from the City Centre)
Normal route to Nethergate, then carry on to Perth Road, Sinderins junction, right into Blackness Avenue and then normal route from Corso Street.
 
Service 204a (from the City Centre)
Normal route to Nethergate, then carry on to Perth Road, Sinderins junction, right into Blackness Avenue, left into Blackness Road, left into Glamis Road, and then normal route from Perth Road. 
 
Phase 2 (the Sinderins junction closure – third week only – not until 23rd May) will affect service 203 – but Dundee City Council is still considering which option to go with, once a route viability test has been carried out on some of the streets in the Blackness/West End area.

Perth Road – temporary bus diversions from Monday

Further to my recent update about the temporary closure of Perth Road between the Sinderins junction and West Park Road from Monday (9th May) for road resurfacing work, Xplore Dundee has kindly given me the following information about temporary bus diversions.    
 
The poster below covers Xplore Dundee services, but similar diversions apply to Stagecoach 16 and 77 services too :

Meeting with Xplore Dundee

Yesterday, I met with the Managing Director of Xplore Dundee and two of her colleagues about local bus services in the West End.
 
The good news is that, from 24th April, Xplore Dundee is issuing revised timetables for the 9/10 service which, with additional resource being added into the service, aims to tackle reliability issues and will hopefully ensure the service runs to timetable at all times.    The new timetable for the 9/10 will be a combined timetable with the 5 service which, given the partially shared route, will be of assistance to passengers.
 
We also had a useful discussion about inter-operator bus ticketing, likely to come to Dundee this summer, which is good news from passengers and a step towards the Saltire Card functionality becoming a reality, which, in later phases, will allow cash to be put onto a inter-operator card and use on other modes of transport.

Xplore Dundee Bus Service 10

I have received a number of constituents’ concerns about the reliability of the Xplore Dundee Service 10, particularly running from the Technology Park.
 
I took up the matter with the Managing Director of Xplore Dundee who has responded as follows :
 
“We are actively working towards a solution to the No. 10 Service, we are aware of the issues and are also unhappy that our customers are having problems with the service. We have had a number of staff monitoring the service to identify specific pinch points along the route to allow us to be sure any fix resolves the issues permanently.
 
We have had issues around a number of areas on the back half of the route, road works, faulty traffic lights and problems traversing the Forfar Road. All of these have simply compounded our passengers difficulties. 
 
Our scheduler is currently working on a resolution which should alleviate the problem long term.
 
Despite recent press suggestions we do not care, we have offered to engage with customers who have issues with service provision and always respond to complaints. Our aim is to resolve the issue permanently however we can not guarantee to increase levels of service in areas where there are insufficient customers to make a service viable.
 
Time scales for any permanent change will however be subject to legal constraints or at short notice if supported by Dundee City Council.”